Special order or custom tanks are non-returnable therefore if your order is the incorrect product or no longer required unfortunately, it will not be accepted back and no refund will be given.I have two geldings in a smallish paddock, with a run in shelter, and when we get the copious amounts of rain that we’ve gotten this past summer, it can turn into a mud pit. If a delivery has been attempted and failed 3 times, the item will be taken back to the depot and redelivery charges will apply. Read our full returns policy here before ordering. Please ensure what you order is what you require. It can be expensive for the customer to return due to the size and weight. no customisation) are returnable but will be subject to a restocking charge and must be returned in A1 condition. is the correct size & suitable for your specific use. Please ensure the product you order from Online Tank Store Ltd. This will allow us to deal with the matter as swiftly as possible in order to reduce the inconvenience caused. If your items have arrived in a sub-standard condition, please email with the following detail Note that we may ask for a picture of the goods that have arrived – this will be required by the manufacturer of the goods in order to provide the missing/replacement parts. ![]() In the unlikely event that you find there are items missing from your order, please contact us within 14 days of the goods arrival and we will be able to correct this. ![]() If there are specific timings for your delivery, please add them into the customer notes section on the order. If damage is found after this point, collection or redelivery cost will be down to the customer.Ī book-service may be available in some instances. IMPORTANT – In signing for the goods, you are agreeing that the item packaging is intact. It is possible to arrange for the goods to be left in a safe place but this is at the risk of the customer and should anything happen to the goods once they have been left, we will be unable to support this. Somebody will need to be in to receive and check the goods before signing for them. In some instances for the larger items, customer offloading may be required. Delivery MethodĪll items (unless otherwise stated on the product page) are delivered to Kerbside. Due to the location of stock, items on your order may also be delivered separately. If an order is to take longer than expected, we will email you with this information.Ĭustom orders may take longer than the standard stated time – please enquire. See individual products for expected delivery times. Please get in touch if you are outside of this area and we can obtain a quotation for you. Some of our products are only available for England & Wales delivery only as standard and this will be stated in the product description. Please call before ordering if the postcode is listed above. AB, BT, CA, CT, DD, DG, EH, FK,G, GY, IM, IV, JE, KA, KW, KY, LD, LL, ML, PA, PH, PO 30-41 (Isle of Wight), SA, SY, TD, TN, TR, ZE.The below postcodes may be subject to additional postage charges Scottish highlands and islands including areas of the Glasgow / Edinburgh border, Isle of Wight, Channel Islands, Isle of Man, Anglesey, Western Isles, Shetland Islands, Orkney Islands, Isles of Scilly, Northern Ireland, Republic of Ireland. ![]() Parts of the following areas may be more expensive. The shipping cost for standard postcodes within UK Mainland will be calculated at the checkout when a postcode is entered. Looking for more Yard & Stable Products? Find the full range here >. ![]() The following tools are required for installation Please find here the fitting instructions for the hay feeder > Want to find out more about the manufacturer? View the Classic Showjumps website here. If you can’t, get in touch and we will do our best to help. At the Online Tank Store, we offer the full range of Classic Showjumps products so you can be sure to find what you are looking for. The longstanding company offer rotationally moulded plastic products all over Europe. As an alternative to hay nets for horses, the Hay Holder is consequently not only good for your equines, but are also good for you as they are much quicker and easier to fill than Hay Nets.Ĭlassic Showjumps are part of the family owned Excelsior Group. This is therefore negated with the Classic Showjumps Hay Holder. As a result, this can cause excessive muscle development under the neck and uneven wear on teeth. When these feeding items are positioned incorrectly, it is necessary for your horse or pony to have to reach up in order to feed. The idea of the design came from the many issues that can arise from hay nets and hay mangers. Support your horse or pony to maintain the most natural posture whilst feeding. Horse Hay Feeder for hay feeding in a stable.
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